Voicemail Support

Want an answering machine, but do not want to purchase another piece of equipment?
Voice mail answers your calls with your personalized greeting and saves all responding messages for retrieval at your convenience. Voice Mail answers calls when you are away or on another call. You can retrieve your messages from your own phone or from another phone any where in the world. Also with BTI Voice Mail you have the option to add Voice Mail to Email.


Your Voice Mail local access number is:

Baldwin 715-684-6245
Hammond 715-690-2000
Hudson 715-690-2000
New Richmond 715-690-2000
Roberts 715-760-3000
Town of Troy 715-629-8000
Woodville 715-698-6245

Your mailbox number is the telephone number for which the mailbox has been set up. When setting up your mailbox, the technician will assign a default password of 1234. You may program your own password once your mailbox has been established. We do encourage you to use your own password for security reasons.

To create your greeting in the new system:

Dial your local access number
Listen to the recording explaining that you must record a new greeting
Enter the PIN of 1234 and then #
Press 9 to access mailbox setup options
Press 1 for greeting options
Press 2 to record your greeting
When finished recording, press #

To change your mailbox PIN:

Dial your local access number
Press 9 to access mailbox setup options
Press 2 to change your password (PIN)
Enter your new PIN and press #
When prompted to verify the PIN, enter it again and then press #

Shortcut guide for Voice Mail options: