FCC BROADBAND USAGE GUIDE

Determine your internet usage here to help you select the proper service package. Light Use
(Basic functions only: email, browsing, basic video, VoIP, Internet radio)
Moderate Use
(Basic functions plus: one high-demand application: streaming HD video, conferencing, online gaming or tele-commuting)
High Use
(Basic functions plus: more than one high-demand application running at the same time)
1 user on 1 device (e.g., laptop, tablet, or game console) Basic Basic Medium
2 users or devices at a time Basic Medium Medium
3 users or devices at a time Medium Medium Advanced
4 users or devices at a time Medium Advanced Advanced

Basic Need = 3 to 8 Mbps*
Medium Need = 12 to 25 Mbps
Advanced Need = More than 25 Mbps

*Mbps (Megabits per second) is the standard measure of broadband speed. It refers to the speed with which information packets are downloaded from, or uploaded to, the internet.

Please note we will no longer offer internet email service to new customers. We can help you select an independent email service to fit your needs. If you are a current customer with an email account, note that this service will be phased out. Please source other email options or call our customer service representative to help you find one that works for you.