Baldwin LightStream Email & Password

If you have an existing Baldwin LightStream email account: * Use our online webportal to check your email * Set up email in Microsoft Outlook * Set up email in Mozilla ThunderBird

I have forgotten my Baldwin LightStream Email Password. What should I do?

You may call Baldwin LightStream at 715.684.3346 and have your password reset or you may contact the Help Desk 24/7 to have it changed, 1.800.680.2641.

Connection - I am not able to connect to the Internet

  1. Turn off your computer, power cycle your modem by unplugging it/ unscrew coax, wait 30 seconds and screw coax back in, then plug modem back into the power source. Wait for all the lights to be working on your modem.
  2. If using a wireless router, power cycle the router at this time and wait for all the lights to be working.
  3. Turn your computer on.
  4. Check connectivity by opening a web browser. If you are still not connecting to the Internet, please call our Internet Help Desk at 1.800.680.2641.

After a storm and power loss, if you are unable to connect to the Internet, please reboot your equipment. If your modem does not display any lights, or the online light is on, yet you are not able to connect, please understand that there may be surge damage which will result in needing new equipment.